Product Info
1.How to find your size?
Check out our full size guide here.
2.Are we vegan and cruelty-free?
Absolutely! We're firmly committed to being vegan and cruelty-free. This ensures that we never test on animals, refrain from using animal-derived ingredients, and only collaborate with suppliers who share our compassionate ethos
3. Are our press-on nails reusable?
Certainly! Our handcrafted nails aren't just a one-time affair. Infused with our brand's dedication to quality and originality, Nailsnail press-on nails are designed for the modern individual who seeks both style and sustainability. With mindful application and gentle removal, you can dance with these jewels multiple times, making every ensemble an encore of elegance. Experience beauty, reimagined and reusable, with Nailsnail. ♻️
4. How are Nailsnail different from the other press-on nails?
• Handmade Artistry: Each Nailsnail nail is personally designed and prototyped by me, then meticulously handcrafted by top nail artists. This offers you salon-level sophistication and quality without the need to spend time or money at a salon.
• Exquisite Designs: Our creations stem from original ideas, combining both modern trends and timeless elegance.
• Quality Material: We utilize only premium materials, ensuring longevity and a chip-resistant experience.
• Do we offer any customization?
Yes, we do! Nailsnail provides an exclusive customization service, allowing you to add a personal touch to our existing range of exquisite press-on nails or adjust the shape and details. We also accept custom designs based on your images. By consulting with our dedicated customer service team, you can create a style that's truly yours. Before placing your order, please reach out to our customer service team to discuss your customization needs, ensuring you receive a product that perfectly matches your vision.
How to apply/remove press ons
1. Where do you ship to？
At Nailsnail, we're passionate about delivering our handcrafted masterpieces to nail enthusiasts all around the world.
Explore our comprehensive shipping destinations list here.
Don't see your country or region? Don't hesitate to touch base, and we'll see how we can make it work for you.
2. How much and how long does it cost？
Each set of Nailsnail nails is custom-made just for you. We craft each piece after the order is placed, ensuring a personalized touch while supporting sustainability by minimizing waste. Please allow 3-5 business days for our dedicated artists to create your perfect set.
Once our nail artists finish crafting your custom set, your order will be dispatched immediately. Please note that our business days do not include weekends or public holidays. As soon as your Nailsnail package is on its way, you’ll receive an email with a tracking number so you can monitor its journey.
Shipping specifics, including charges and estimated delivery times, will be clearly laid out for you during checkout. We are delighted to offer free shipping on all orders over £79.
Here are the full details of our shipping policy.
3. Is there free shipping？
Yes, we're thrilled to offer complimentary shipping on all orders exceeding £79 GBP.
See how close you are to unlocking free shipping in your cart overview.
4. Why is my tracking not updating？
We're sorry to hear that your tracking information isn't updating. Sometimes, international carriers may need 2-3 business days to update the shipment status, or the package might be in customs clearance, which could take an additional 1-2 business days. If you're still experiencing issues a few days after receiving your tracking number,please contact us with your order details. We're here to help!
How are the different shapes and lengths looks like?
Returns & Exchanges
1. For hygiene reasons, we are unable to process exchanges or issue refunds for situations where you have simply changed your mind or wish to request a different style or size.
We kindly advise you to thoroughly review your order and choose your size according to our size guide before completing your purchase. Your understanding of this matter is greatly appreciated. We value the trust you place in us, and we prioritize your health and safety above all. 💓
Please check our Returns & Exchanges Policy for details.
2. I've received a damaged or faulty item，how can I get assistance？
While rare, if you happen to receive a faulty item or if there's an oversight on our part, please reach out to us immediately. We promise to address such issues with urgency and care, handling them on a case-by-case basis to ensure your complete satisfaction.
Don't hesitate to contact us at hello@nailsnail.shop. We are here to help you throughout the return process.
Payments & Safety
1. What forms of payment we you accept？
We accept payments from major credit card companies including Visa, Mastercard, American Express, Union Pay, Bancontact, iDEAL, Shop Pay, Apple Pay and Google Pay.
