Refund policy

**3-Day Return Warranty**

 

We adhere to strict quality control standards to ensure that all products are shipped in perfect condition. If you find any defective merchandise within 3 days of receiving your items, you can request an exchange. Please take photos and email us with your order number within 3 days of receipt. We will respond and process your request within 1-3 business days.

 

**Return & Exchange Policy**

 

1). If we send you the wrong item or if you receive a damaged item, you may return it to us.

- Please take photos and email us with your order number within 3 days of receipt for a return or exchange. We will process your request within 1-3 business days.

- The return or exchange shipping fee is to be paid by the buyer.

 

2). We regret to inform you that we do not accept returns or exchanges if the customer chooses the wrong size, color, style, or for personal reasons.

 

3). We offer an exchange policy for items found to be faulty or damaged due to our error. Damage caused by third parties or by the customer does not qualify for a refund or return. Shipping fees are non-refundable.

 

Customers may only return the package to the designated return address if authorized by our customer service team. We will provide a refund within approximately 3-5 business days of receiving the returned package; customers must provide all relevant tracking information. Returns must be made via the post office or registered mail, and any tax charges are the responsibility of the customer.

 

**Canceling Orders (Before Shipment)**

 

Orders canceled within 3 hours of purchase will be eligible for a full refund. Unfortunately, orders cannot be canceled or refunded after 3 hours.

 

**Customs or Import Fees**

 

Buyers are responsible for any additional fees that may occur.